Our Policies

Privacy Policy

Cookies Notice

Privacy Policy

INFAQ Limited is committed to safeguarding the privacy of all visitors to our website at info@infaq.org.au. This privacy policy outlines the information we collect, how we use it, and how we protect your data.

  • Information That We Collect From You As A Visitor To This Website

    When you visit our website, we may collect information about your computer, such as your IP address and browser type, for administration purposes and statistical analysis. This data is used to enhance our website’s functionality and improve your browsing experience. We may use cookies, small files stored on your computer, to recognize you on subsequent visits and customize your preferences. Most web browsers accept cookies by default, but you can modify your browser settings to decline them. However, note that certain website features may not function properly without cookies.

  • Information That We Collect From You As A User (i.e., Fundraiser) Of This Website

    If you register on our website, we collect your name, title, email address, postal address, and contact numbers (if provided). Additionally, if you voluntarily provide sensitive personal data during the online form completion process, we may collect and process it with your consent. We do not disclose personal data to third parties without your explicit consent.

  • Information We Collect When You Make A Donation Using This Website

    When you make a donation through our website, we collect your full name and billing address. Your card details are solely used for processing the donation via our secure payment partner.

  • How INFAQ Limited Uses Your Personal Information

    As a registered user or visitor who has provided consent or made a donation on our website, we respect your privacy and do not share your information with third parties.

  • Keeping Your Data Secure

    We implement security measures to protect your data from unauthorized access, unlawful processing, accidental loss, destruction, and damage. We retain your information for a reasonable period as required by law.

  • Information About Other Individuals

    If you provide us with information on behalf of someone else, you confirm that the person has authorized you to act on their behalf and has consented to the processing of their personal data, receiving data protection notices, and transferring their data abroad (if applicable).

  • Information From Other Sources

    We may receive information about you from third parties, such as social networking services, if you access our services through their applications. This information may include your name, user identification number, profile picture, and email address.

  • Sharing Personal Information With Third Parties

    We may use technical service providers to host, store, manage, and maintain our website and its content. Additionally, we may share personal information with marketing and advertising partners to tailor content and understand your usage of our services.

  • Cookies, Third-Party Software Development Kits, and Tracking

    We use cookies to enhance your experience on our website. Cookies do not contain personally identifiable information and can be declined through your browser settings. However, certain features may not be accessible without cookies.

  • Social Media Platforms

    You can share content from our service on social media platforms such as Facebook, Twitter, Instagram, and WhatsApp. We respect your privacy and will not post anything on social media without your permission.

  • Donations via the Service

    Donations made to INFAQ Limited are processed through third-party payment processors, including Ezidebit, POLi, PayPal, and Stripe.

  • User Access and Control of Personally Identifiable Information

    If you wish to access, review, correct, update, suppress, transfer, delete, or limit our use of your personal information, please contact us at info@infaq.org.au. To stop receiving marketing-related emails, use the unsubscribe link provided in our emails.

  • Changes To Our Privacy Policy

    Any changes to our privacy policy will be posted on our website and communicated via email notifications if necessary.

  • Our Contact Details

    If you have any comments, queries, or requests regarding your information, please contact us at info@infaq.org.au. We welcome your feedback and will address your concerns promptly.